The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Mode de Paiement
- PayPal
- Carte bancaire
- Virement bancaire
- Pubblica amministrazione
- Carta del Docente
Détails
- Année
- 1996
- ISBN
- 0875844480
- Lieu d'édition
- Cambridge
- Auteur
- Reichheld, Frederick F., Teal, Thomas
- Éditeurs
- HBS Press
- Format
- 24 cm.
- Edition
- First Edition
- Thème
- Business
- Etat de conservation
- Tres bonne condition
- Langues
- Anglais
- Reliure
- Couverture rigide
- Premiére Edition
- True
Description
Signed by Author Hardcover, very good condition, with lightly compressed spine, lightly bumped corners. Whole book lightly warped. Author's signature on dedication page. Ownership signature on ffep,some lt highlighting. Dj v. good, ltly rubbed, bottom fr.