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How do I check my order?

Log into your account and check the status of your orders.

Can I cancel my order?

Yes, you can, but only if your order is yet "pending" . 

Do you accept a payment in instalments?

Yes, you can pay for one or more products in installments, as long as they all belong to the same selling bookstore. The total of the item(s) must be at least 300 euros.
Please, our customer care in order to arrange an installment payments.

In agreement with the Seller, we will send you the interest-free instalment plan (TAN 0%, APR 0%).   
Items will be shipped after payment of the last instalment.
Missing the due date of an instalment will cancel the order.

Can I buy single issues or volumes of an item?

If you are interested in purchasing single issues or volumes of an item, before placing your order we recommend to clicking on "Ask for more info" link and make your request to the bookseller. You will receive the updated price.

Shipping costs

Shipping costs reported in the product information are approximate and provisional; they are finally calculated based on weight and only after adding the shipping address.

The estimated delivery time is based on the shipping date provided by the seller and delivery by the courier.
In case of customs detention, delayed delivery may occur. Any customs charges are the responsibility of the recipient. Click for more information.

Which payment methods do you accept?

We accept the following payment methods: Visa, Mastercard, Paypal, bank transfer.

 

Can I pay cash on delivery?

Cash on delivery is currently not yet possible.

Buying guide

Sign up for free 

Once you are successfully registered > Log in
Add and save your shipping address > My Addresses

To purchase:

click on the Buy + Go to bag
(if you want to add more books to your cart click on the Continue Shopping button)
select the destination country of your order
click on Review & Order 

select delivery address 
select payment method 
click on Pay

 

You will find your order in your personal area:
My orders

 

Ho sbagliato ad ordinare. Cosa devo fare?

Puoi cancellare l'ordine, ma solo se l'ordine non è ancora "in elaborazione".
Se l'ordine è già in spedizione puoi esercitare il recesso:  Resi e Rimborsi

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